Privacy Policy

IYD Solutions(“we,” “our,” or “us”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://iydsolutions.name.ng or use our SaaS products (PSRTest, EduTest, and CivilTest).

Please read this policy carefully. By accessing our website or products, you accept the practices described here.

1. Information We Collect

We may collect the following categories of information:

1.1 Information You Provide Directly

• Contact form submissions: name, email address, subject, and message content
• Account registration: name, email address, organization name, and password (hashed)
• Assessment data: test responses, scores, and evaluation results submitted through our platforms
• Payment information: processed by third-party payment providers; we do not store full card details

1.2 Information Collected Automatically

• IP address and approximate location (country/region level)
• Browser type and version
• Pages visited, time on page, and referring URLs
• Device type and operating system

1.3 Cookies and Similar Technologies

We use cookies for session management, analytics, and improving user experience. Essential cookies are necessary for the website to function. You may disable non-essential cookies through your browser settings; doing so may affect certain features of our website or products.

2. How We Use Your Information

We use collected information to:

• Respond to contact form enquiries and service requests
• Provide, operate, and improve our SaaS products
• Process transactions and send related notifications
• Send service announcements, product updates, and technical notices
• Analyse usage patterns to improve our offerings
• Comply with legal obligations under Nigerian law
• Detect and prevent fraud, abuse, or security incidents

We will not sell your personal information to third parties or use it for purposes materially different from those described above without your consent.

3. How We Share Your Information

We may share your information with:

• Service providers: third-party vendors who assist in delivering our services (e.g., cloud hosting, email delivery, payment processing), bound by confidentiality obligations
• Organizational administrators: if you use our products through an organization (school, company, institution), your results and data may be visible to authorized administrators within that organization
• Legal authorities: when required by applicable Nigerian law, court order, or to protect the rights, property, or safety of IYD Solutions or others
• Business transfers: in connection with a merger, acquisition, or sale of assets, with notice provided to affected users

4. Third-Party Services

Our website and products integrate with the following third-party services:

• Resend — email delivery for contact form responses and transactional notifications
• MongoDB Atlas — cloud database infrastructure hosted in secure data centers
• Flutterwave — payment processing for subscription and product payments

Each provider has its own privacy policy. We encourage you to review them. We are not responsible for the practices of third-party services.

5. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes described in this policy, or as required by law. Contact form submissions are retained for up to 24 months. Account data is retained for the duration of your account and for a reasonable period thereafter for legal and audit purposes. You may request deletion of your data at any time (see Section 7).

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include encrypted transmission (HTTPS), access controls, and secure infrastructure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

• Access: request a copy of the personal data we hold about you
• Correction: request correction of inaccurate or incomplete data
• Deletion: request deletion of your personal data, subject to legal retention requirements
• Objection: object to certain types of processing, including marketing communications
• Portability: request your data in a structured, machine-readable format

To exercise any of these rights, contact us at iydsolutions.team@gmail.com. We will respond within 30 days.

8. Children's Privacy

Our general website is not directed at children under 13. However, EduTest may be used in educational settings where students are minors. In such cases, the institution using the platform is responsible for obtaining appropriate consent and ensuring compliance with applicable regulations. We process student data only at the direction of and under the agreement with the educational institution.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of material changes via email or a prominent notice on our website. Continued use of our services after changes take effect constitutes acceptance of the updated policy.

10. Governing Law

This Privacy Policy is governed by the laws of the Federal Republic of Nigeria, including the Nigeria Data Protection Regulation (NDPR) where applicable.

11. Contact Us

For privacy-related questions, requests, or complaints, please contact:

IYD Solutions
Email: iydsolutions.team@gmail.com
Website: https://iydsolutions.name.ng